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Net Promoter Score: The Ultimate Guide

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Guide content

By downloading this guide, you will learn the fundamental aspects of Net Promoter Score, and how to leverage it to improve your own relationships with your customers.

In a nutshell, you'll learn:

  • The metric in details: origins, ways to calculate, economic impact, strengths and weaknesses...
  • The best secret tips to leverage and improve your Net Promoter Score
  • Concrete examples to create a perfect NPS survey 
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