Enrich Zendesk in real time with actionable customer feedback


And increase the efficiency of your support team

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Zendesk provides a customer service platform designed to bring organizations and their customers closer together. MyFeelBack'integration with Zendesk will help empower support agents with ultra-qualified data on customers, increasing the effectiveness of teams and businesses.
Maxime Prades, Director of Product @ Zendesk

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Send engaging smart surveys to your customers and get amazing insights

Collect high value customer feedback and enrich your customer knowledge by asking the right question to the right person, at the right time.

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Create and enrich tickets in real time with answers from your customers

Feed Zendesk with data collected from all touchpoints throughout the customer journey to keep an up-to-date 360° view of your customers.

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Empower your support team with real time insights right from Zendesk

Get a full picture of your customers with more contextual data to give hyper-personalized answers tailored to each ticket!

Smarter decisions and better business

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Map any information collected into data fields on any Zendesk record

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Create or update Zendesk tickets, users or organizations from survey responses

Get a call back within an hour from one of our experts!

Our team is available to assist you in your customer knowledge project.
Fill the form and one of our experts will get in touch with you.

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