Collect high value customer feedback and enrich your customer knowledge by asking the right question to the right person, at the right time in the customer journey.
Feed any Microsoft Dynamics CRM record with the data collected from all touchpoints throughout the customer journey to keep an up-to-date 360° view of your customers.
Encourage decision-making based on concrete indicators, and trigger marketing actions tailored to each of your Microsoft Dynamics CRM contacts.
Send engaging surveys to your Microsoft Dynamics CRM contacts
Map any information collected into data fields on any Microsoft Dynamics CRM record
Update existing Microsoft Dynamics CRM contacts or create leads from survey responses