Enrich Salesforce CRM in real time with actionable customer feedback

And turn customer feedback into a cash machine for your business.


" The strength of this partnership is to enable our joint customers to transform customer feedback into a source of business. Salesforce customers can now enjoy the MyFeelBack CRM enrichment technology for a 360° view of the customer in a single interface. "
Jean-Philippe Baert, Vice-Président EMEA, Salesforce Marketing Cloud


Send engaging smart surveys to your Salesforce contacts

Collect high value customer feedback and enrich your customer knowledge by asking the right question to the right person, at the right time in the customer journey.


Enrich your contact records in real time with high value customer data

Feed any Salesforce record with the data collected from all touchpoints throughout the customer journey to keep an up-to-date 360° view of your customers.


Empower your teams with actionable real time insights right from Salesforce

Encourage decision-making based on concrete indicators, and trigger marketing actions tailored to each of your Salesforce contacts.


Feed your Salesforce CRM database in real-time

  • Collect qualified data on any Salesforce contact using smart surveys

  • Map and sync collected data with any Salesforce custom record

  • Get instant notifications on Salesforce Chatter for each response

  • Generate new leads or update existing Salesforce contacts

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